Terms of Service

These terms are a contract between you (the client) and LeadACI about our Google Ads management service. By creating an account you confirm you've read and agree to them, together with the Refund & Cancellation Policy, Privacy Policy and What You Get, which are part of this agreement.

1. Who can use the service

The service is for real estate professionals buying it for their business, not for personal or household use. You confirm you're at least 18, that the details you give us (name, contact details, license) are true, and that you're allowed to advertise real estate services where you operate.

2. What we do

We build and manage Google Search advertising campaigns in a Google Ads account that you own. The deliverables and our time commitments are listed on What You Get. We perform the service once you have completed setup: a saved payment card, a Google Ads account with billing in your name, our manager access accepted, and your market details submitted.

3. Free period, subscription and billing

• New clients get 14 free days. They start on the day your campaign goes live, not when you sign up. Free days are offered once per client.
• When you sign up you save a card with our payment processor, Stripe. Nothing is charged then. After the free days, your subscription of $500 per month (USD) is charged to that card, monthly in advance, and renews automatically each month until you cancel.
• We tell you before your free days end. You can see your billing status, invoices and card on your dashboard.
• We may change the price with at least 30 days' notice by email. A new price applies from your next billing date after the notice period.
• If a payment fails, Stripe retries it. We may pause work on your campaign while a payment is overdue.

4. Ad spend is separate

Google charges your advertising costs (clicks) directly to the payment method in your Google Ads account. LeadACI never charges or receives your ad spend, and our fee doesn't include it. You choose your budget and can change it at any time.

5. Cancellation and refunds

You can cancel online at any time from your dashboard. Cancelling during the free days means you're never charged. After that, cancelling stops future charges; your plan stays active until the end of the month you've paid for, and payments already made aren't refunded, except as described in the Refund & Cancellation Policy.

6. Your Google Ads account and access

The Google Ads account, its data and its billing are yours. You give us manager access so we can do the work, and you can remove it at any time in Google Ads. If you remove our access or change the campaign yourself, we can't be responsible for the results, and your subscription continues until you cancel.

7. Your responsibilities

• Keep your Google Ads billing active and give us accurate information about your business and market.
• Make sure your advertising complies with the laws and rules that apply to you, including fair housing laws, your license rules and Google's advertising policies. Google restricts how housing ads may be targeted; we set up campaigns within those restrictions.
• Respond to the calls and leads the ads generate. We don't handle your leads or clients.

8. No guaranteed results

We work to get you calls from people searching for an agent in your area, but results depend on your market, budget, competition and Google. We don't guarantee any number of clicks, calls, leads, listings or sales. Google decides whether and how ads are shown and may reject or limit ads under its policies. LeadACI isn't affiliated with Google.

9. Communication and records

You agree we may contact you by email, phone and text about your account, setup, billing and campaign. We keep records of your account activity, the documents you accepted, the work we performed and our communications, and may use them to support you and to respond to payment disputes.

10. Questions and disputes about charges

If you think a charge is wrong, contact us first at admin.leadaci@gmail.com. We reply within 1 business day and will fix any billing mistake.

11. Ending the service

We may suspend or end the service if you break these terms, don't pay, or use the service unlawfully. If we end the service without cause, we refund the unused part of the current month.

12. Liability

To the extent the law allows, our total liability for any claim related to the service is limited to the fees you paid us in the 3 months before the claim, and we aren't liable for indirect losses such as lost profits or lost deals.

13. Changes to these terms

We may update these terms. We'll tell you about important changes in advance and ask you to accept the new version before you continue using your dashboard. The version you accepted, and when, is stored with your account.

14. Governing law

These terms are governed by the laws of Sweden. Nothing in them limits rights you have under mandatory law.

15. Contact

admin.leadaci@gmail.com